Privacy Policy

Effective January 1, 2026

Stonecraft Eugene Concrete and Masonry, eugeneconcreteandmasonry.com, info@eugeneconcreteandmasonry.com

Who this policy covers

This policy explains how Stonecraft Eugene Concrete and Masonry handles the information you share with us through this website. We're a masonry contractor in Eugene, OR, and this site exists so homeowners can learn about our work and ask us for an estimate.

It applies to everything on our site, starting from the home page, and to what you send us through our contact form or by phone at (541) 225-4006. If you'd like to know more about who we are before reaching out, our About page covers that.

What information we collect

When you fill out our contact form, we collect what you type into it. That's usually your name, phone number, email address, the address of the property and a description of the job, such as a cracked chimney crown or a retaining wall you want built.

When you call or email us, we keep the details you give us so we can follow up and schedule an estimate.

When you browse the site, basic technical information is collected automatically. This includes your browser type, device type, the pages you visit, how long you stay and the general area you're browsing from. We don't use it to identify you personally.

Cookies and analytics

Our site uses cookies, which are small files your browser stores, so the site works properly and so we can see which pages people find useful. We use analytics tools to count visits and spot pages that need work.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not behave as expected.

How we use your information

We use what you send us to answer your question, set up an estimate, do the work and handle billing and any follow-up on the job. We use site analytics to improve the site.

We don't sell your personal information, and we don't rent or trade it to marketers.

We share information only when we have to. That means service providers who help run our business, such as the company that processes our contact form, our website host and our analytics provider, and only so they can do that work for us. We'll also share it if the law requires it.

How long we keep it

We keep estimate requests and job records for as long as we need them to finish your project, stand behind our work and meet our tax and business recordkeeping obligations. After that, we delete them or keep them in a form that no longer identifies you.

Analytics data is kept in summary form and isn't tied to your name.

How we protect it

We limit access to your information to the people who need it to handle your job, and we use reputable providers for our form, email and website. No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through the contact form.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep a record to finish a job, honor a guarantee or meet a legal requirement, and if so we'll tell you why.

You can also ask us to stop contacting you at any time. Depending on where you live, state law may give you additional rights, and we'll honor them.

Children's privacy

Our site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13. If you think a child has sent us information, contact us and we'll delete it.

Changes to this policy

We may update this policy if our site or our tools change. When we do, we'll post the new version on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (541) 225-4006 or use our Contact page. Tell us what you're asking for and how to reach you, and we'll reply within 1 business day.